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    VersaSRS HelpDesk 4.0.0 - FREE advanced, powerful and feature rich 100% browser based Help Desk


Details
Size: 9.72 MB
License: Freeware
OS: WinXP,Windows2000,Windows2003
Developer:VersaDev (» more programs)
View: Antivirus Report
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Program system requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express

New in this version: NEW v4.0.0 RELEASE - Free COMMUNITY EDITION


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Publisher's Description:

     versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
 

 
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VersaSRS HelpDesk Program Releases History
Software: VersaSRS HelpDesk 4.0.0
Update date: 2008-05-24 05:06:00
Release Notes: NEW v4.0.0 RELEASE - Free COMMUNITY EDITION
Software: VersaSRS HelpDesk 3.3.0
Update date: 2007-09-22 11:47:00
Release Notes: NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
Software: VersaSRS HelpDesk 3.2.3
Update date: 0000-00-00 00:00:00
Release Notes: NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
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Related Tags
help desk
service request
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issue
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thin client
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