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Help Desk-99 4.0.165 - Easy to use helpdesk software - sensibly priced, two user licence
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Details |
Size: 5.09 MB
License: Shareware
OS: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
Developer:Leigh Business Enterprises Ltd. (» more programs)
View: Antivirus Report |
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Program system requirements: 25 MB Hard disk space, Javascript enabled browser
New in this version: Bug fixes,new features
Help Desk-99 checked and founded to be 100% clean:
Archive: helpdesk99.zip
inflating: history99.txt
inflating: pad_file.htm
inflating: pad_file.xml
inflating: readme99.txt
inflating: setup.exe
inflating: helpdesk99.htm
inflating: helpdesk99.xml
Scan Results of setup.exe
setup.exe: OK
Scan Results of helpdesk99.htm
helpdesk99.htm: OK
Scan Results of helpdesk99.xml
helpdesk99.xml: OK
Scan Results of pad_file.htm
pad_file.htm: OK
Scan Results of pad_file.xml
pad_file.xml: OK
Scan Results of history99.txt
history99.txt: OK
Scan Results of readme99.txt
readme99.txt: OK
Scan Results of helpdesk99.zip
helpdesk99.zip: OK
Scanned directories: 1
Scanned files: 8
Infected files: 0
Data scanned: 10.01 MB
Time: 4.631 sec (0 m 4 s)
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Publisher's Description:
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
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