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VersaSRS HelpDesk 4.0.0 - FREE advanced, powerful and feature rich 100% browser based Help Desk
Program system requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express
New in this version: NEW v4.0.0 RELEASE - Free COMMUNITY EDITION
VersaSRS HelpDesk checked and founded to be 100% clean:
Archive: versasrsv330.zip
inflating: versasrsv330.msi
inflating: versaSRSHelpDeskManual.pdf
Scan Results of versasrsv330.msi
versasrsv330.msi: OK
Scan Results of versaSRSHelpDeskManual.pdf
versaSRSHelpDeskManual.pdf: OK
Scan Results of versasrsv330.zip
versasrsv330.zip: OK
Scanned directories: 1
Scanned files: 3
Infected files: 0
Data scanned: 19.95 MB
Time: 9.613 sec (0 m 9 s)
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Publisher's Description:
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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| VersaSRS HelpDesk Program Releases History |
| Software: |
VersaSRS HelpDesk 4.0.0
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| Update date: |
2008-05-24 05:07:00 |
| Release Notes: |
NEW v4.0.0 RELEASE - Free COMMUNITY EDITION |
| Software: |
VersaSRS HelpDesk 3.3.0
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| Update date: |
2007-09-22 13:05:00 |
| Release Notes: |
NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses |
| Software: |
VersaSRS Help Desk 3.2.1
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| Update date: |
2005-07-04 00:00:00 |
| Release Notes: |
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