Navigation
Home
Top Downloads
New Downloads
Submit Programs
Bookmark
Celebrities
Contact
Discussion Forum
Categories
Audio & Mp3
Business & Finance
  ·  Accounting
  ·  Applications
  ·  Business Finance
  ·  CAD
  ·  Document Tools
  ·  E-commerce
  ·  Office Suites
  ·  Others
  ·  Personal Finance
  ·  Personal Info Managers
  ·  Project Management
  ·  Spreadsheets
  ·  Word Processing
Desktop Enhancements
Games
Home & Education
Internet
Multimedia & Design
Security & Privacy
Software Development
System Utilities
Web Development
Add to Social Bookmarks
Digg  del.icio.us  Blink  Stumble  Spurl  Reddit  Netscape  Furl 

    Polar Help Desk 4.1 - Web based help desk that tracks incidents, integrates with e-mail and more.


Details
Size: 6.63 MB
License: Commercial
OS: Windows2000,WinXP,Windows2003
Developer:Polar (» more programs)
View: Antivirus Report
Download Now
Buy Now
Add to Download Basket


[Zoom screenshot]


[Editor's Award]

Please select your Rating:
Awesome! Awesome! 0% [No Votes]
Very Good Very Good 0% [No Votes]
Good Good 0% [No Votes]
Average Average 0% [No Votes]
Poor Poor 0% [No Votes]
No Ratings have been Posted.

Publisher's Description:

     Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.

Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models

Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
 

 
Comments
No Comments have been Posted.
Post Comment
Name:



smiley smiley smiley smiley smiley smiley smiley smiley smiley
Disable smileys in this comment

Alerts
Your email:
Friend email:
Polar Help Desk Program Releases History
Software: Polar Help Desk for .NET 1.5.0.6
Update date: 2005-04-16 00:00:00
Release Notes:
Related downloads
Polar Help Desk Polar Help Desk 4.1
Web based help desk that tracks incidents, integrates with e-mail and more.
0
LBE Web Helpdesk LBE Web Helpdesk 4.0.128
LBE Web Helpdesk: a helpdesk software operated entirely from your web browser
0
Help Desk-99 Help Desk-99 4.0.165
Easy to use helpdesk software - sensibly priced, two user licence
0
LBE Desktop Helpdesk LBE Desktop Helpdesk 4.0.0.180
Easy to use helpdesk software - sensibly priced to suit all business sizes
0
Help Desk for IIS Help Desk for IIS 2.1
Web-based help desk software solution for delivering customer support.
0
Freeware HelpDesk CentreDesk Group Freeware HelpDesk CentreDesk Group 3.2.3
Affordable, multi-user help desk applications, that are simple to use
0
StromaSoft CRM Customer Service Helpdesk - Outlook Edition StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation
0
   TSC2 Help Desk 4.1
Windows based Help Desk software for small to medium IT departments
0
   Bankoi Web HelpDesk 1.0
Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support..
0
   DEKSI HelpDesk 2.1
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys
0
Code to link to this page:
Login
Username

Password



Not a member yet?
Click here to register.

Forgotten your password?
Request a new one here.
Search Software
Subscribe RSS
Subscribe with My Yahoo!
Subscribe with NewsGator
Subscribe with My AOL
Subscribe with Bloglines
Subscribe with Netvibes
Subscribe with Google
Subscribe with Pageflakes
Featured Downloads
The Query Tool 2005

The Query Tool is a powerful data mining application.

EarthTime

EarthTime displays the local time and date of any place in the world.

MITCalc - Rolling Bearings Calculation I

Selection, calculation and check of rolling bearings

InstantInvoice 3

Invoicing software for the small business. Track customer payments. Fast Setup.

MoneyToys Free Loan Calculator

A free loan calculator and information about MoneyToys

Related Tags
web based help desk
help desk
helpdesk
technical support
help desk software
helpdesk software
trouble ticket
customer support software
computer technical support
helpdesk system
customer support software
online technical support
Celeb of the day


Cheryl Shepard